Shipping policy

Shipping Policy

Last Updated: June 2026

At Kangan, we are committed to delivering your favorite Lucknowi Chikankari products safely and on time across India.

Shipping Charges

Free Shipping

We offer FREE shipping across India on all prepaid orders above ₹2,000.

Standard Shipping Fee

For orders below ₹2,000, a flat shipping charge of ₹199 will be applied at checkout.

Order Processing

  • Orders are typically processed within 1–3 business days after order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During festive seasons, sales, or high-demand periods, processing times may be slightly longer.

Delivery Timeline

Estimated delivery times:

  • Metro Cities: 3–7 business days

  • Other Cities & Towns: 5–10 business days

  • Remote Locations: 7–14 business days

Delivery timelines may vary depending on courier operations, weather conditions, public holidays, or unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, SMS, or WhatsApp (where applicable), allowing you to monitor your shipment's progress.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailability of the recipient, or refusal to accept the parcel, additional shipping charges may apply for re-shipment.

Address Accuracy

Customers are responsible for providing accurate shipping information. Kangan shall not be liable for delays or delivery issues resulting from incorrect or incomplete addresses.

Damaged Packages

If your package appears damaged upon delivery, please:

  1. Take clear photographs before opening the package.

  2. Contact our support team within 24 hours of delivery.

  3. Share your order number and images for prompt assistance.

Contact Us

For any shipping-related queries, please contact us:

📞 Phone: +91 80097 66663
📧 Email: kanganindia0@gmail.com

Thank you for shopping with Kangan and supporting authentic handcrafted Lucknowi Chikankari.