Refund policy
Easy 7-Day Return Policy
At Kangan, we want you to shop with confidence. If you're not completely satisfied with your purchase, you may request a return within 7 days of delivery.
Eligible Returns
Returns will be accepted if:
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The item is unused, unwashed, and in its original condition.
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All original tags, labels, and brand packaging are intact.
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The return request is raised within 7 days of receiving the order.
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The product received is damaged, defective, incorrect, or significantly different from what was ordered.
Important Conditions
To prevent misuse and ensure fairness for all customers:
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The Kangan logo tag, brand label, and original packaging must not be removed, damaged, altered, or tampered with.
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Products returned without original tags, labels, or packaging will not be eligible for return or refund.
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Any signs of use, washing, stains, perfume, deodorant, makeup marks, alterations, or damage caused after delivery will make the product ineligible for return.
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Products sent back with missing accessories, freebies, or packaging materials may be rejected.
Easy Return Process
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Contact our support team within 7 days of delivery.
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Share your order number and reason for return.
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Once approved, we will arrange a return pickup (where service is available) or guide you through the return process.
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After quality inspection, your refund or exchange will be processed.
Fraud Prevention
Kangan reserves the right to reject returns if:
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The product has been worn, used, washed, or altered.
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The logo tag, brand label, or packaging has been tampered with.
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Repeated suspicious return patterns are detected.
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Incorrect or different products are sent back to us.
Refund Timeline
Approved refunds will be processed within 5–7 business days after the returned product passes our quality inspection.
We believe in hassle-free shopping while maintaining strict measures against fraudulent return requests.